Our values are the guiding force behind everything we do, central to the way our people operate.
Our Culture
At Eulap, we are dedicated to aligning our processes to ensure consistency, efficiency, and cohesiveness across all operations. Our approach is rooted in a culture of teamwork, where collaboration is key to driving innovation and achieving seamless system integration. This synergy is not just about offering software solutions; it extends to providing the appropriate hardware to complement these technologies, ensuring that our clients receive a comprehensive and well-integrated service.
Recognizing the importance of responsive support, our after-sales team is highly attentive, promptly addressing any client needs that arise, further ensuring a smooth and effective user experience.
Moreover, at Eulap, we prioritize work-life balance for our team. We believe that a healthy balance is essential for fostering a creative and productive work environment, where new ideas can flourish. This commitment to our team's well-being is integral to our success and is reflected in the innovative solutions and excellent service we provide to our clients.
Our Values
E - Empowerment: We empower businesses with innovative solutions, focusing on growth and efficiency to enhance their operations.
U - Unparalleled Excellence: Our commitment to excellence is unmatched, ensuring superior quality in digital solutions and customer service.
L - Leadership in Innovation: We are dedicated to innovation, leading the development of transformative digital solutions that set industry standards.
A - Authenticity and Integrity: We integrate integrity with a genuine approach in our partnerships and business practices, fostering trust and transparency.
P - Partnership and Collaboration: We emphasize the critical role of collaboration and strong partnerships in achieving mutual success and transforming the business landscape.
At Eulap, students have a unique opportunity to immerse themselves in an environment where innovation thrives. Our commitment to teamwork means you’ll collaborate with skilled professionals who are eager to share their knowledge and experiences. With a focus on cutting-edge technology, interns at Eulap gain hands-on experience with advanced software and hardware systems, preparing them for a successful career in tech. We also prioritize work-life balance, ensuring that our interns learn and grow in a supportive and healthy environment. Choosing Eulap for your internship or on-the-job training sets the foundation for a robust start in the tech industry, where you can contribute to meaningful projects and make a real impact.
As Eulap strides toward becoming a leading force for innovation and positive change in the digital world, we are propelled by the relentless drive and passion of our team. If you are energized by innovative challenges, enjoy collaborating with visionary thinkers, and are keen to make a significant impact in your community, Eulap might be the perfect place for you. Discover more about our culture and the advantages of joining our team.
Our Process
At Eulap, whether you're fine-tuning code, strategizing digital campaigns, or delivering unmatched customer service, you're essential in enriching lives and transforming businesses with innovative solutions and experiences. Our team thrives on data-driven insights, embraces wide-ranging collaboration, and is committed to achieving shared goals—all while championing the digital frontier.
Together, we are devoted to fostering a vibrant work culture where each team member is energized by the thrill of innovation and the camaraderie of our close-knit community. At Eulap, we're more than a team—we're a family, united in our mission to make every digital interaction impactful.
Customer Relations Officer
Qualifications:- Excellent written and oral communication skills
- Strong interpersonal skills and ability to build rapport with customers
- Empathetic and patient demeanor when handling customer inquiries or complaints
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in using customer relationship management (CRM) software
- Problem-solving skills to address customer issues efficiently
- Adaptability and willingness to learn about products/services to provide accurate information
- Attention to detail to ensure accuracy in customer records and communications
- Proactive approach to anticipate customer needs and provide proactive support.
System Analyst
Qualifications:- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience in system analysis, design, and implementation.
- Strong analytical and problem-solving skills.
- Proficiency in programming languages and database management systems.
- Excellent communication and interpersonal abilities.
- Preferred: Background in accountancy, e.g., BS Accountancy or CPA credential
QA I (Entry Level)
Qualifications:- Bachelor's degree in Computer Science, Engineering, or related field.
- Familiarity with software testing methodologies and tools.
- Strong analytical and problem-solving skills.
- Detail-oriented with a focus on quality assurance.
- Excellent communication and collaboration skills.
- Ability to work effectively in a team environment.
- Eagerness to learn and adapt to new technologies and processes.
ComputerProgrammer I (Entry Level)
Qualifications:- Bachelor's degree in Computer Science, Information Technology or related field.
- Proficiency in programming language (e.g., Java, Python, C++).
- Strong problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment.
- Excellent communication skills.
- Eagerness to learn and adapt to new technologies and methodologies.
Sales Officer I (Entry Level)
Qualifications:- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven track record in sales, with at least 1 year of experience in a similar role.
- Excellent communication and interpersonal skills,.
- Experience using CRM software (e.g., Salesforce, HubSpot) to manage leads and track sales activities.
- Results-driven and self-motivated.
- Willingness to travel for client meetings and industry events as required.
Certified Public Accountant (CPA)
Qualifications:- Eulap Digital Corporation is on the lookout for driven, detail-oriented professionals to join our dynamic finance team! If you have a knack for numbers and a passion for excellence, this could be your next career move.
- A degree in Accountancy.
- Certified Public Accountant (CPA) credential is a must.
- At least 2 years of experience in financial accounting and reporting (but fresh CPA passers are welcome to apply!).
- Solid understanding of financial accounting principles, practices, and regulations.
- Proficiency in accounting software and spreadsheet applications.
- Exceptional analytical and problem-solving skills.
- Effective communication and collaboration abilities.
- High attention to detail and organizational skills.
- Knowledge of taxation is a plus.
- Ability to work under pressure and meet tight deadlines with the team or independently.
- Confident and proactive, ready to take initiative and work independently when needed.
- Organized, with a neat approach to tasks like preparing and filing working papers.
- Patient and committed, even when projects run long or demand extra effort.
- Resourceful and self-driven, eager to deliver results with minimal intervention.
Financial Analyst
Qualifications- Bachelor’s degree in Accountancy, Finance, Economics, or a related field
- Minimum of three (3) years of experience in financial analysis, accounting, or a similar role
- Strong knowledge of financial accounting principles, practices, and regulations
- Proficiency in financial modeling, forecasting, and data analysis
- Skilled in accounting software, financial reporting tools, and spreadsheet applications
- Excellent analytical, problem-solving, and attention to detail skills
- Effective communication and collaboration abilities, with the capacity to present financial insights to stakeholders
- Highly organized, detail-oriented, and deadline-driven
- Knowledge of taxation and regulatory compliance is a plus
- Ability to work efficiently with cross-functional teams, management, and clients in a fast-paced environment
Customer Relations Manager
Qualifications- The Customer Relations Manager (CRM) at Eulap is responsible for fostering strong relationships between the company and its customers by ensuring seamless communication across various channels, including social media, inbound calls, and emails. This role is critical in enhancing customer satisfaction, resolving concerns efficiently, and driving engagement through meaningful interactions.
- Key Responsibilities:
- Social Media Engagement: Monitor, respond to, and engage with customers across all Eulap social media platforms (Facebook, Instagram, LinkedIn, Twitter, etc.), ensuring timely responses and maintaining a strong brand presence.
- Inbound Calls Management: Handle customer inquiries, concerns, and feedback via Eulap’s hotline, ensuring a positive and professional interaction at all times.
- Email Correspondence: Respond to customer queries, complaints, and requests via email, ensuring all interactions are well-documented and resolved promptly.
- Customer Experience Enhancement: Develop and implement strategies to improve customer engagement and satisfaction, working closely with the marketing and product teams to relay valuable feedback.
- Crisis Management & Conflict Resolution: Address customer complaints and escalate critical issues to relevant departments while maintaining a customer-centric approach.
- Analytics & Reporting: Track customer interactions, feedback, and trends across all channels, providing insights to improve service quality and engagement.
- Collaboration with Internal Teams: Work closely with sales, support, and product development teams to ensure consistent messaging and resolution of customer issues.
- Compliance & Best Practices: Ensure adherence to company policies, brand tone, and industry best practices in all customer interactions.
- Qualifications:
- Education: Bachelor's degree in Communications, Marketing, Business Administration, or a related field.
- Experience: Minimum of 2-4 years of experience in customer service, social media management, or a related role.
- Communication Skills: Excellent verbal and written communication skills in English and Filipino. Strong ability to convey messages professionally and empathetically.
- Tech-Savvy: Proficiency in social media platforms, customer relationship management (CRM) tools, and email support systems.
- Problem-Solving Abilities: Ability to handle complaints effectively, think on their feet, and provide quick, customer-centric solutions.
- Multitasking & Time Management: Ability to manage multiple communication channels while maintaining high-quality engagement.
- Emotional Intelligence: Strong interpersonal skills, patience, and the ability to empathize with customer concerns.
- Attention to Detail: Keen ability to track customer interactions, ensure follow-ups, and maintain accuracy in communication.
- Team Player: Works well within a team and collaborates with other departments for a seamless customer experience.
- Flexibility: Willingness to work in a shifting schedule or during peak business hours when needed.
- This role is ideal for someone passionate about customer satisfaction, engagement, and building long-lasting relationships between the company and its clients.
Kickstart Your Career with Eulap's On-The-Job Training Program
At Eulap, we’re all about bridging the gap between classroom learning and hands-on industry experience. Our On-The-Job Training (OJT) program is crafted for students and fresh graduates eager to dive into the world of digital transformation. It’s an opportunity to work alongside a dynamic team, gain practical skills, and contribute meaningfully to innovative projects.
To make the most of this experience, trainees are required to bring their own laptops. This ensures seamless participation in activities, access to tools, and a smoother integration into our tech-driven environment. Ready to jumpstart your career with us? Let’s empower your journey!