ERIC NIÑO SAN GABRIEL VP for Customer Service and Support Eric brings a diverse blend of technical expertise and leadership to his role as the Vice President for Customer Experience and Support at Eulap. He graduated with a Bachelor of Science in Computer Science, majoring in Information Technology from De La Salle University. Eric is a certified Java Programmer and holds additional certifications in digital advertising. Since joining Eulap in 2013, Eric has played a crucial role in developing cloud-based systems and customer loyalty programs, showcasing his deep knowledge of multiple programming languages and cloud platforms. His previous roles include co-founding SCDL Social Media Management Inc., where he spearheaded the development of responsive and e-commerce websites, and serving as a Senior Software Engineer at Groova, focusing on cutting-edge Android applications. Eric’s leadership at Eulap is characterized by his dedication to refining customer service frameworks, ensuring that technology solutions are closely aligned with user needs and enhance customer satisfaction. His extensive background in system administration, combined with a proactive approach to customer experience, positions him as a pivotal figure in driving Eulap’s operational success.
Month: May 2024
Our Leadership Member
JUNEM REPOLLO VP for Technology Junem Albert E. Repollo has a rich history of technical leadership and project management, having spearheaded numerous IT projects across various organizations. His recent role as an L3 Application Support Lead at SID Global Services involved investigating and resolving complex customer issues, where he implemented a knowledge base for common problems, enhancing the customer support process. At Tata Consultancy Services, he significantly increased document migration rates by developing a custom tool that expedited the transfer from FileNet document management system to AWS, boosting efficiency from 1GB per week to 1GB per minute. His tenure as a Software Engineering Manager at MDI Novare was marked by strategic improvements in technical processes, which enhanced resource optimization and increased employee productivity by 30% through targeted training and mentorship. Educationally, Junem is well-prepared for his role in technology leadership, having earned a Bachelor of Science in Software Engineering from Central Philippine University, where he graduated Cum Laude. During his time at university, he was actively involved in the academic community, serving as the President of the Philippine Society of Software Engineering. This role not only honed his technical skills but also developed his leadership and organizational capabilities, preparing him for the complex challenges in the tech industry. At Eulap, Junem leverages his extensive background to drive technological innovation and maintain the company’s competitive edge in software solutions. His approach combines rigorous system analysis and enhancement with a keen focus on aligning technology initiatives with business objectives, ensuring that Eulap’s technology investments deliver maximum return. Junem’s commitment to excellence and continuous improvement in technology processes positions Eulap to remain at the forefront of industry developments, enhancing both product offerings and customer satisfaction.
Our Leadership Member
KRISTINE JAVELLANA VP for Operations Kristine’s diverse background in healthcare and business management significantly enhances the operational dynamics of the company. She graduated with a Bachelor of Science in Nursing from Central Philippine University in 2007, and she became a Licensed Registered Nurse in the Philippines in 2008. She further expanded her qualifications by passing the NCLEX in 2009, becoming a Licensed US Registered Nurse. Continuing her academic journey, Kristine earned a Master’s in Nursing from Philippine Christian University in 2011. That same year, she took on significant roles in the business sector as a Manager and Board of Directors member at GRV Family Commercial, Inc., where she has been influential since 2011. In 2012, Kristine stepped into the role of President at GRV Marketing, overseeing the company’s strategic direction and growth. Kristine joined Eulap in 2019 as the Vice President of Administration and later transitioned to her current role, leveraging her extensive experience in management and administration to streamline operations and contribute to the company’s success. Her leadership is instrumental in ensuring that Eulap’s operational strategies align with its overall business goals, demonstrating her commitment to excellence and innovation in the tech industry.
Our Leadership Member
VINCE BARAN VP for Marketing and Communications Vince Baran brings a comprehensive portfolio of experiences from various financial and auditing roles to his position as VP for Accounting and Finance at Eulap. His career is distinguished by a proven track record in roles such as Accounting Instructor, Sales and Marketing Officer, Internal Auditor, and CPA Consultant. His expertise is enhanced by his academic achievements; he holds a Bachelor of Science in Accountancy from Ateneo de Davao University and is a Certified Public Accountant. Since joining Eulap in April 2018, Vince has played a critical role in shaping the company’s financial strategies and enhancing its market operations in Koronadal City. His efforts have significantly contributed to Eulap’s growth, securing new clients and developing targeted marketing strategies. Beyond his corporate responsibilities, Vince is passionate about education, continuously sharing his knowledge as a part-time Accounting Instructor at Villamor College of Business and Arts since June 2016. Previously, Vince held significant positions at Solid Group Inc., where he served as Internal Audit Manager before rising to the role of Vice President for Sales and Marketing. His tenure at Solid Group was marked by significant achievements, including transitioning the audit processes to a risk-based approach and enhancing financial and operational controls. Vince’s professional journey is a testament to his dedication to excellence and his deep commitment to both the corporate and academic fields, making him a pivotal member of Eulap’s leadership team.
Our Leadership Member
CLINT JUNSAY VP for Marketing and Communications Clint’s unique mix of creativity and strategic acumen significantly enhances the company’s branding and communications. With an extensive background in digital marketing and a sharp understanding of market trends, Clint is pivotal in refining Eulap’s public messaging and boosting its visibility in the market. He is fervent about community involvement and leads initiatives that underscore Eulap’s dedication to social responsibility. His leadership is vital in maintaining Eulap’s status as a leader in software development and digital transformation. Clint holds a Bachelor of Secondary Education with a major in Physics from Notre Dame of Marbel University. His educational journey began at Lamian National High School, where he graduated as Salutatorian in 1998. He will soon join St. Paul University Manila to pursue a Master’s in Business Administration with a focus on Marketing Management. With twelve years of banking experience at Citi in Makati, Philippines, and the Development Bank of Singapore, Clint brings a strong financial background to his role. He served as the CEO of IT Avenue in South Cotabato from 2021 to 2024, overseeing the company’s marketing and rebranding efforts. Under his leadership, IT Avenue was honored as the 2023 Dangal ng South Cotabato Enterprise Integrity Awardee.
Our Leadership Member
LEMUEL JAVELLANA President and CEO With a solid foundation in technology and leadership, the President and CEO of Eulap has been at the helm since 2011. Their leadership has propelled Eulap to the forefront of the software solutions industry, driving significant digital transformations across various sectors. Before their tenure at Eulap, they sharpened their skills as a Technical Consultant at Ayala System Technology Inc. from 2009 to 2011 and as a Project Manager at Leverage System Technology Inc. from 2007 to 2009. Their career in technology began as a Senior Software Developer at Asian Business Solutions Inc. from 2005 to 2007. In addition to their role at Eulap, they also lead Lemjone Agri-Grains Corporation as President, CEO, and Chairman of the Board since 2017 and serve as Vice-Chairman of the Board at Starzel Unitrade Merchandise Incorporated since 2018. Their leadership extends across various industries, showcasing a diverse portfolio. Educationally, they earned a BS in Software Engineering from Central Philippine University, starting their academic journey at Notre Dame of Marbel University – IBED, where they completed both elementary and high school education. This combination of technical prowess and forward-thinking leadership ensures that Eulap continues to thrive and innovate, pushing the boundaries of the digital landscape while delivering impactful business solutions.
Customer Relations Officer
Customer Relations Officer Job Opportunity Qualifications Excellent written and oral communication skills Strong interpersonal skills and ability to build rapport with customers Empathetic and patient demeanor when handling customer inquiries or complaints Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in using customer relationship management (CRM) software Problem-solving skills to address customer issues efficiently Adaptability and willingness to learn about products/services to provide accurate information Attention to detail to ensure accuracy in customer records and communications Proactive approach to anticipate customer needs and provide proactive support. Apply Now
A Night of Melody and Mission: The FORTEnors’ Triumph at The Farm at Carpenter Hill
The concert, meticulously organized by Eulap Software Solutions and I.T. Avenue South Cotabato, was more than a cultural gathering; it was a significant fundraiser for the Marbel Evangelical Christian Ministries Inc. (MECMI). The funds raised during this enchanting evening are earmarked for critical improvements to the church’s facilities, including advanced soundproofing and a new sound system. The gourmet dinner, coupled with the Values Formation Program, not only catered to the tastes of the guests but also reinforced a commitment to fostering a positive organizational culture. As the final note faded, the success of the event was evident not just in the applause of the crowd, but in the strengthened community spirit and the tangible support generated for MECMI’s future. For those who missed the live performances or wish to relive the magical evening, the full video can be viewed here:
Eulap Teams Up with The Quantum Academy to Revolutionize School Management
General Santos City, April 30, 2024 – EULAP Software Solutions and The Quantum Academy, Inc. have joined forces to drive digital transformation in education. Their new partnership centers on rolling out an Integrated School Management System designed to streamline the academy’s operations and elevate the quality of education. The contract signing, hosted on The Quantum Academy campus, was a gathering of key figures including the academy’s ICT Head, Engr. Charity Garcia, and School Director Angela Corazon Lucas. They were joined by EULAP’s VP for Marketing and Communications, Clint Junsay, and CEO and President, Lemuel Javellana. This venture is a crucial step for The Quantum Academy in its push towards full digitalization. The upcoming system will merge various administrative and academic functions into a unified platform, boosting efficiency across the board. An exciting feature of this initiative is the development of a highly digitized school library system, set to significantly improve how students access and engage with learning materials. Lemuel Javellana, EULAP’s CEO, shared his enthusiasm about the collaboration: “We’re thrilled to help The Quantum Academy transform their educational framework and infrastructure. Our system isn’t just about making things smoother; it’s about enriching the learning and teaching experience, particularly with the new digital library system.” This project is part of The Quantum Academy’s strategic plan to adopt cutting-edge technologies and ready their students for a digital world. With this advanced system, the academy aims to lead by example in using technology to bolster education. The partnership between EULAP Software Solutions and The Quantum Academy is expected to set new benchmarks in school management, inspiring other institutions to pursue similar paths toward innovation and efficiency.
Rotary Club of Metro Koronadal Leads Major Coastal Cleanup in Celebration of Earth Day
Rotary Club of Metro Koronadal Leads Major Coastal Cleanup in Celebration of Earth Day April 27, 2024 – In a significant environmental initiative, the Rotary Club of Metro Koronadal, under the leadership of President Denmark Bulan, orchestrated a large-scale coastal and underwater cleanup operation titled “Environmental Conservation & Outreach (ECO)” in Brgy. Tinoto, Maasim, Sarangani Province. The event saw the participation of 81 volunteers from various private and government agencies including EULAP Software Solutions, complemented by a symposium attended by 43 locals, fostering greater environmental awareness among the community. The dedicated volunteers managed to collect 80 sacks of garbage along the coastal area and an additional 60 sacks were retrieved from underwater by skilled scuba divers from across the SOX region. This cleanup drive, according to Mr. Bulan, was not only in response to the increasing need for environmental preservation but also as a part of the celebrations for Earth Day, which was observed globally on April 22, 2024. He emphasized the urgency of responding to environmental challenges and encouraged community involvement. Support for the event extended beyond local organizations, with significant participation from Eulap Software Solutions. Clint Junsay, Vice President for Marketing and Communications at Eulap highlighted the company’s commitment to community and environmental well-being, stating, “We participated in this initiative to affirm that we are more than just a software company; we are active community members. Engaging in such activities reflects our responsibility towards each other and our environment.” The cleanup event also welcomed notable local personalities, including Crystelle Dylan Parungao, 2023 Mutya ng South Cotabato 3rd Runner-Up, and Glydel Ann Malonosan, 2nd Runner-Up, who both served as ambassadors of EULAP. Their involvement helped highlight the event and inspire more community members to take active roles in environmental conservation. Mr. Junsay expressed hope that the efforts put forth in the ECO project would ignite a continuous drive among locals to care for their surroundings. He also extended gratitude towards the Rotary Club of Metro Koronadal for their crucial role in the initiative and looked forward to further collaborative efforts aimed at enhancing corporate community engagement in the future.